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Samsung Galaxy Note 20 Ultra 5G Note20 N986B Global Version Octa Core Exynos 990 6.9″ 12GB&128GB/256GB 108MP&Dual 12MP Cellphone

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Estimated Delivery Date: Tuesday, Dec 17

Due to high demand, please allow at least 2-4 weeks for delivery.

Insured & Trackable Worldwide Shipping

Your tracking number will be sent to you after 3-5 processing days.

Love It or Get A 100% Refund!

We're absolutely confident that you'll love this product. If you don't, just return it for a FULL refund! No questions asked!

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Product Details

A: 128GB Standard: Mobile phone (128GB ROM) + All accessories

B: 128GB Add Charger: 128GB Standard+ wireless charger

C: 256GB Standard: Mobile phone (256GB ROM) + All accessories

D: 256GB Add Charger: 256GB Standard+ wireless charger

1* original Samsung Galaxy Note 20 Ultra 5G mobile phone(unlocked)

1* charger

1* data cable

1* AKG earphone

1* USB Connector(USB Type-C)

1* manual book

1* Ejection Pin

Gifts

1* Protect case gift

1* Protect screen film gift

Kindly Note: this phone is Global vesion N986B , support 1 SIM+eSIM and Multi-langauges.

When you place order,pls read carefully. thank you!

(1)About Update: about samsung mobile phone, “U” version CAN NOTE support OTA update, but you can update it from samsung officila website. and we often send “U1” version to customers, because it is support update. if you have any special request, pls remake when you place order;

(2)About Language: “U” and “U1” and “N”version maybe just only have Deutsch, English, Spanish, French, Italian, Portuguese, Chinese,Japanese, Korean options, but you can add your languages by yourself. if you do not know how to do it, pls contact us to get vedio for adding languages;

(3)About Language: “U” and “U1” and “N”version just only support these langauges completely: Deutsch, English, Spanish, French, Italian, Portuguese, Chinese, Korean.Vietnamese. some other languages such as Russian, Polish, Hebrew, Arabic,etc. just support partial in this phone, even you set your lanaguages correctly. it will show you about 50% English Menus (maybe more than 50%, it is depend on different langauges);

(4)About Waterproof: our product is high quality refurbished mobile phone, the phone DOES NOT support waterproof function, any waterproof test will be considered as man-made, we DO NOTaccept dispute or refund & return about waterproof test (include return break phone for buyer’s test reason);

(5)About Internal Storage: the internal storage maybe less than Specification, for example, if your phone support 32GB ROM, but only 25GB-28GB can be used, it is normal because this phone installed many APPs and built-in systems;

(6)About Battery: Battery capacity of the phone maybe less than standard, normally it would be around 90% more or less. we DO NOT accept any test result from third party APPlication;

(7)About Test: about phone function, we do not accept any dispute for test result from third partly APPlication, for example: phone info, IMEI info, Hardware test, and so on.

(8)About Repair: During you use this phone, if you met any problem, pls contact us in time,make vedio and photo and show us problem. we will try our best to help you. pls DO NOT open this phone by yourself or any repair store. any unauthorized disassembly or reparir without our permission will be considered as man-made problem. we will not afford any cost;

Have a good shopping. thank you for your trust!!

Q: what’s the DH remote fee?

A:After buyer choose DHL shipping way,we will check your address,some city will be remote area for DHL, Remote city needs to pay for extra 46-50USD shipping cost. pls know that this remote cost is charged by DHL, not our seller, we will talk with you how to pay for this cost. and if you want to check remote area, pls click here:DHL Remote Check

Q: Who pay for the tax?

A: All shippment may need to pay for customs tax. pls notice the buyer should be responsable for the tax and good clearance, thank you!

Q: What’s the Aliexpress standard shipping?

A: Aliexpress standard shipping is a logistic service offered by Alibaba logistic provider “CaiNiao”. This service covers the shippment from China to worldwide. The parcel will be delivered by shipping companies like Singapore post,Sweden post,Spanish post,etc. shipping company is choosed by systems–automatically assigned by the system. we can not choose the shipping company.

Q: what frenqency the phone support?

A:in our specification,you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator.

Q: what kind charger inside the parcel?

A:Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge

Q: how long the warranty?

A:we offer 6 months warranty (not include the screen broken by buyer themselves,or use the phone incorrectly,etc.), we can refund or replace phone after you get phone within15 days (if the phone has problem), or we just can give warranty if you use the phone more than 15 days, pls notice!

Q: How to leave feedback?

A:If you are satisfy with us and our product, please give 5 stars and leave good review , we will offer some discount or gifts for your new order. and promise extra half a year warranty.If you have any problem with product,delivery,service, etc, please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!

About feedback:

if you leave 5 stars and positive feedback within 3 days after you get parcel, we will add more 3 months warranty;

Due to the price is changes everyday in our market, so we will not refund the price difference. pls understand, thank you!

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
  • 100% Safety & Security Guaranteed. At deidouss.ca, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!

BUY WITH CONFIDENCE

We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.

  • Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
  • Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
  • 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
Shipping & Payment

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of deidouss (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://deidouss.ca

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@deidouss.ca

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@deidouss.ca

About Us
Customer commitment

We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.

Passion for our work

We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.

Inspiration and creativeness

Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!

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