Before ordering, please read:
1.Importduties, taxes are not included in the item price or shipping charges. For custom clearance, we will declare around 80USD on the package.
2.You must completeafull first and last name. For customers in Saudi Arabia, you should provide address in English when placing order.
3.You must complete the appropriate zip code and city name before placing the order. The zip code should match the name of the city.
4.For some countries who need UK and AU plug, please leave a note in the order, so we will send the plug you are needed.
5.Like all other similar robots, the robot vacuum cleanercouldnot work on the dark floor. If your carpet has large areas of dark color, it will be tactfully approved to be an obstacle and avoid this area because it believes it is cliff. Do not add liquids other than clean water to the tank.
6.Israel's overseas warehouse is located in Cyprus, and Israeli buyers may need tariffs.
7.The robot is designed with double anti-collision, infrared detection and front bumper. The walland furniture are dark, the infrared detection cannot detects might have opportunity to collide on them.
8.Due to customs clearance issues, we currently could not ship to Canary Island and other islands, the island with a zip code of 35, 38, 52, 52, please do not place the order, but if you have friends in other cities which are available, you can ask them to buy it for you.
9.For Brazilian customers, please add your personal CPF on the order before placing orders.
10.For any issues, please feel free to come to us, we are always here.
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- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
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BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.